Refund policy

Thank you for shopping at Miklahgiftsets Online Store. We are committed to providing you with high-quality products and excellent customer service. In the event that you are not entirely satisfied with your purchase, we have outlined our Return and Refund Policy below.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, the item(s) must be unused, in its original packaging, and in the same condition that you received it. To initiate a return, please follow these steps:

- Contact our Customer Support team at Info@miklahgiftsets.com  within 30 days of receiving the item(s). Please provide your order number and a detailed explanation of the reason for the return.

- Our Customer Support team will guide you through the return process and provide you with a Return Authorization (RA) number, along with the return shipping address.

- Pack the item(s) securely, including all original accessories and documentation. Write the RA number on the outside of the package.

- Ship the item(s) to the provided address. We recommend using a trackable shipping method to ensure the safe and documented return of the product.

2. Refunds

Once your returned item(s) are received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.

- If your return is approved, a refund will be processed to the original payment method within [number of days] days. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.

- If your return is rejected, we will provide you with an explanation for the decision and arrange to ship the item(s) back to you at your expense.

3. Non-Refundable Items

Certain items are exempt from being returned and refunded:

- Personalized or custom-made items.
- Perishable goods.
- Downloadable products.

4. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the returns process outlined above and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Support team within 7 days of receiving the item. We may request photos or videos to assess the damage or defect. We will provide instructions on how to return the item, and once received, we will send a replacement or issue a refund, based on your preference.

6. Shipping Costs

Shipping costs for returns are the responsibility of the customer, except in cases of damaged or defective items. Original shipping costs are non-refundable.

7. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact our Customer Support team at contact@miklahgiftsets.com or +1 347-703-3398

Please review our Terms and Conditions and Privacy Policy for additional information regarding your use of the Miklahgiftsets Online Store.

We reserve the right to update or modify this policy at any time without prior notice, effective upon posting the revised policy on our website.

Thank you for shopping with Miklahgiftsets Online Store.

Sincerely,


Miklahgiftsets Online Store

Support: 24/7

Phone: +1 347-703-3398
Email: cotact@miklahgiftsets.com
Address: 224 W 35 th Street, New York, New York 10001, United States.